Privacy Policy – Pinakin Security
Effective Date: May 15, 2025
At Pinakin Security, we are committed to protecting the privacy, confidentiality, and security of the personal information we collect and manage in the course of delivering our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation such as FOIPPA (Freedom of Information and Protection of Privacy Act).
Information We Collect
- • Name, email address, phone number, or mailing address
- • Details about your business or property for security planning purposes
- • CCTV or surveillance footage (for contracted services only)
- • Visitor information via contact forms or appointment bookings
- • IP address or browser information (website analytics only)
How We Use Your Information
The personal information we collect may be used to:
- • Respond to service inquiries or schedule consultations
- • Deliver contracted security services, including reporting and access control
- • Improve our services and website experience
- • Ensure compliance with legal or regulatory requirements
- • Communicate updates or safety alerts, where applicable
We do not sell or rent your information to any third party.
Consent
By submitting your information to us via our website, email, or phone, you consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual obligations.Data Retention
We retain personal information only as long as necessary to fulfill the identified purposes or as required by law. When no longer needed, your data is securely deleted or anonymized.
Security of Information
We implement appropriate safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure. This includes:
- • Encrypted databases
- • Secure access protocols
- • Role-based access control for internal staff
- • Confidentiality agreements with all employees and contractors
Disclosure to Third Parties
We may disclose personal information to:
- • Law enforcement or regulatory bodies when required by law
- • Authorized service providers assisting in our operations (e.g., IT support), under confidentiality obligations
- • Clients, when necessary to fulfill contractual reporting requirements (e.g., for incident reports or access logs)
Your Rights
You have the right to:
- • Request access to your personal information
- • Request correction of inaccurate or outdated data
- • Withdraw consent to use your information
- • File a complaint regarding our privacy practices
To exercise these rights, please contact us using the details below.
Cookies & Analytics
Our website may use cookies to enhance your browsing experience and gather anonymous traffic data via tools like Google Analytics. You can disable cookies through your browser settings.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:
Privacy Officer
Pinakin Security
Head Office: 10023 132 St, Surrey, BC V3T 3T2
Branch Office: 4656 Westwinds Dr NE, #601, Calgary, AB T3J 3Z5
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised effective date.
- Email: info@pinakinconsultants.ca
- Phone: +1 902 553 0003
- Website: www.pinakinconsultants.ca